Same-day courier for eBay and online sellers: bulky items, returns and auction runs

Parcel networks are brilliant for a 2 kg box. They are miserable for a 40 kg welder, a 2-metre shelving unit or a pallet of stock from a liquidation auction. Here's how sellers use a dedicated vehicle where the parcel networks stop.

Delivering bulky items to buyers

Anything over 30 kg or 1.2 m is either refused by the big networks or surcharged into absurdity. For local and regional buyers, a van is often cheaper and always safer: one driver, no conveyor, photo at the door. Quote the courier cost on the listing as 'collection or courier within 120 miles of Birmingham' and you open up a market most sellers leave to Facebook Marketplace.

Collecting returns

A high-value return left to the buyer to post is a dispute waiting to happen. Book a collection from the buyer's address: our driver photographs the item at collection, so you have evidence of its condition the moment it leaves their hands. For eBay Managed Returns disputes, that photo is decisive.

Auction and supplier runs

• Liquidation auctions (John Pye, BPI, Wilsons) have strict collection windows. A van booked for the slot clears your lots on time without you taking the day off.
• Cash-and-carry and wholesale collections from Birmingham's Nechells and Aston wholesalers, direct to your unit or storage.
• Pallets from a supplier with no forklift at your end: the Luton has a tail lift and a pallet truck.

What it costs

Sellers doing more than a few bulky orders a week get account rates and can book by WhatsApp with just a postcode and a photo of the item.

Prices quoted are our published rates at the time of writing, with no VAT added. Enter your postcodes for a fixed price today.